Track Your Order

Track Your Order

Once your order has been dispatched, you'll receive a shipping confirmation email from Mito Renewal. This email contains everything you need to track your delivery.

How to Track Your Order

  1. Check your email inbox for a shipping confirmation email from Mito Renewal. (Don't forget to check your spam or junk folder.)
  2. Find your Australia Post tracking number — it will be listed in the email, usually starting with a series of letters and numbers (e.g., EA123456789AU).
  3. Click the tracking link in your email — it will take you directly to the Australia Post tracking page for your parcel.

Alternatively, you can track your parcel directly on the Australia Post website:

👉 Track on Australia Post

Simply enter your tracking number on the Australia Post tracking page to see the latest status of your delivery.

Where to Find Your Order Number

Your order number (e.g., #1234) is included in:

  • Your order confirmation email — sent immediately after you placed your order.
  • Your shipping confirmation email — sent when your order is dispatched.

Keep your order confirmation email handy — it contains both your order number and, once shipped, your tracking link.

Frequently Asked Questions

When will my order be dispatched?

Orders are typically dispatched within 1–3 business days of being placed. You'll receive your shipping confirmation email as soon as your parcel is on its way.

My tracking number isn't working yet — what should I do?

It can take up to 24 hours after dispatch for your tracking number to become active in the Australia Post system. Please check back after 24 hours if it's not showing any updates.

I haven't received a shipping confirmation email.

Please check your spam or junk folder. If you still can't find it, contact us with your order number and we'll look into it for you.

My parcel shows as delivered but I haven't received it.

Check with neighbours or in a safe location around your property first. If you still can't locate it, please contact us and we'll help resolve it with Australia Post.

Need more help? Contact our team — we're happy to assist.